Support

Cellhire Support

At Cellhire, our 'Customer First' ethos underpins everything that we do. We realise that whilst some clients want to self-serve, others require expert advice and guidance, through the purchasing process and beyond. To this end, we offer 24/7 customer support, dedicated account management and wherever possible, single-call fault resolution.

We take customer service very seriously indeed and we constantly review and amend our processes in order to provide customers with the best support possible.

If you can't find the answer to your question in one of the sections below, please speak to your account manager or contact Cellhire's 24 Hour Global Customer Service Centre on 0800 610 610.

Important service updates via Twitter

Cellhire is now providing important service updates via Twitter, please follow @Cellhire.

Please note this is a no-reply account and is used solely for sending out service updates. No responses to support queries will be received via this Twitter account. For any support issues please use the contact details above.

FAQ's

Got a question regarding Billing, Delivery or Coverage?

Find all the answers here...

FAQ's

Glossary

Here you will find definitions for many of the technical terms used throughout the Cellhire website and the mobile phone industry.

Glossary

Instructions

Cellhire Quick Start Instructions can also be downloaded here.

Instructions